Somadhan Legal Limited ("Somadhan," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your information when you use our website (somadhan.com), mobile applications, and related services (collectively, the "Platform"). This Policy is designed in compliance with the Cyber Security Act 2023 of Bangladesh and other applicable data protection standards.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
National ID (NID) number
Professional information
Payment and billing information
b. Automatically Collected Information
IP address and device information
Browser type and operating system
Platform usage patterns and statistics
Geographic location (city/region level)
c. Legal Service Information
Details of legal issues
Communication records with lawyers
Uploaded documents
Service booking and transaction history
2. How We Use Your Information
We use your information for the following purposes:
Providing services and connecting you with lawyers
Creating, maintaining, and verifying your account
Processing payments and transaction management
Improving service quality and user experience
Ensuring security and preventing fraud
Complying with legal obligations and regulatory requirements
Sending important updates and notifications
Resolving disputes and providing customer support
3. Information Sharing
We do not sell your personal information. However, we may share information in the following circumstances:
With Lawyers: Necessary information is shared with your selected lawyer to provide services
With Service Providers: Payment processing, hosting, analytics, and other third-party service providers
Legal Obligations: In response to court orders, government directives, or law enforcement requests
Business Transfers: In the event of a merger, acquisition, or asset sale
With Consent: With your explicit consent in other cases
4. Data Security
We implement industry-standard security measures to protect your information:
TLS/SSL encryption for data in transit and at rest
Secure server infrastructure with firewalls
Regular security audits and assessments
Employee training on data handling practices
Encrypted consultation channels
However, no internet-based service is 100% secure. While we strive to ensure the highest possible security, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy. We may retain certain information for specific periods to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, we securely delete or anonymize your data.
6. Your Rights
You have the following rights regarding your personal data:
Right to Access: Request a copy of your personal data held by us
Right to Correction: Request correction or update of inaccurate or incomplete data
Right to Deletion: Request deletion of your data subject to certain conditions
Right to Object: Object to the processing of your data for marketing purposes
Right to Portability: Request your data in a structured, readable format
Right to Withdraw Consent: Withdraw your consent for data processing at any time
To exercise these rights, email us at info@somadhan.com. We will respond to your request within 15 business days.
7. Cookies and Analytics
We use cookies and analytics tools to improve website functionality and measure user experience:
Essential Cookies: Required for basic website functionality
Analytics Cookies: Google Analytics is used to understand website usage
Performance Cookies: To measure website speed and performance
You can control or delete cookies through your browser settings. However, disabling cookies may affect certain features of the website.
8. Children's Privacy
Our Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child under 13, we will take steps to delete it immediately. Parents or guardians can contact us at info@somadhan.com regarding such matters.
9. International Data Transfers
Our services are operated from Bangladesh. If you access our Platform from other countries, your information may be transferred to and processed in Bangladesh. By using our Platform, you consent to this transfer. We ensure that transferred data is protected through appropriate security measures.
10. Account Deletion
You may request deletion of your account at any time. After submitting a request, we will verify your identity and begin deleting your account and associated data within 7 business days. You may withdraw the request during the processing period. Certain information required for legal obligations may be retained for the designated retention period.
11. Policy Changes
We may update this Privacy Policy from time to time. For material changes, we will provide notice on the Platform and/or notify you via email. Your continued use of the Platform after the updated Policy becomes effective constitutes acceptance of the changes. The latest version of this Privacy Policy will always be available on our website.
12. Contact Us
For any privacy-related questions, concerns, or requests, please contact us:
Somadhan Legal Limited
Email: info@somadhan.com
Privacy inquiries: privacy@somadhan.com
Phone: 01901048710
Website: somadhan.com
Address: Road-01, House-34/A, Mohammadiya Housing Limited, Mohammadpur, Dhaka-1207, Bangladesh